Logistics & Admin Officer

Join a team that is changing millions of lives.
Transforming smiles, changing lives.
At Align Technology, we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit of innovation. Our diverse and collaborative teams are constantly pushing the boundaries of what’s possible.
Ready to join us? About this opportunity It would be the hybrid role with 30% focus on logistics and 70% focus on admin. The candidate should experience with extensive operational and process improvement know-how, covering logistics/shipping, customs clearance, and domestic distribution. Also, the candidate will need to assist the supervisor about the office admin and relevant event supports.
In this role, you will… ESSENTIAL DUTIES AND RESPONSIBILITIES Logistics – 30%

• Understand and navigate through complex and challenging local customs, tax and distribution landscape
• Implement all service/billing/logistic aspects highlighted in the distribution contract

• Prepare Aligner inbound documentations such as Purchase Order, Commercial Invoice

• Provide daily inbound receiving reports for warehouse/ Monthly Delivery order (POD) Filling

• Resolve shipping and distribution related issues and feedback from vendor
• Inbound/outbound shipping status monitoring
• Declaration

• Handling requests from Sales Team
• iTero (medical devise) on loan backup support/Billing check
• Strong inventory control and follow up on deliveries for products and marketing materials
• Support and follow up on logistics related projects
• Event support
• Warehouse contract review
• Assisting W.H quarterly stock take/forecast

Administration – 70%

• Placing office necessity order: Stationery, Water, toner, pantry stuff or any other office necessities
• Handle incoming phone calls and greetings incoming visitors
• Deal with different vendors in related to office equipment’s maintenance
• Contact service vendors for maintenance – photocopier, broadband, water machine, carpet cleaning, air-conditioning
• Handle Incoming and outgoing mails
• Assisting IT team for office IT support eg (accident: Internet/ Wifi down handling / Onsite event trouble solution support (audio)
• Office expenses invoice consolidate and checking with Finance
• New hire on boarding
• Assisting MKT Promotion materials souring/ordering
• Assisting and handling oversea speakers to HK eg 1)Visa 2)Airport transfer 3) Accommodation
• Assisting with pre-conference preparations, such as system setup and meal arrangement
• Assisting with arrangements for foreign colleagues coming to the country, including hotel accommodation, transportation and personnel logistics.
• Assist in ad hoc functions and other task assigned.
• Staff business trip assistance 1)Flight 2)Ferry ticket 3)accommodation
• Contract Renewal (ARIBA)/legal review PR/PO/Vendor management (ARAVO)

Additional responsibilities

• Comply with all safety policies, practices and procedures.
• Report all unsafe activities to Manager and/or Human Resources.
• Participate in proactive team efforts to achieve departmental and company goals.
• Perform other duties as assigned.
• Optimizing office processes and operations.

In this role, you’ll need … EDUCATION, EXPERIENCE & QUALIFICATIONS

• BA/BS degree in Business Management, Logistics or Supply Chain or equivalent practical experience
• 2-3 years of experience in the logistics industry or in a similar role
• Strong knowledge of ERP systems is essential (SAP experience is a definite advantage)
• Strong critical thinking, analytical and decision-making skills
• Strong communication skill of internal and external customers

Language Skills

• Fluent Cantonese, English (spoken, written, reading) and Mandarin
• Strong interpersonal, listening and persuasive communication skills.
• Dynamic, optimistic, accurate, results oriented, hard-working, creative.
• Dependable and attention to detail.
• Willingness to learn.
• Good team player.
• Good knowledge of basic computer operations and Microsoft Office tools.

Sound like a good fit? Great! Click the "Apply" link to let us know you are interested. Not the right fit? Don’t worry, Align is quickly growing so we are creating more opportunities to expand our Align family. Please consider joining our Talent Network to receive notifications about future jobs or sharing this opportunity with others in your network. About Align Align Technology is a publicly traded medical device company that is transforming smiles and changing lives. Our global team of talented employees develop innovative technology, tools and treatment options to help dental professionals worldwide achieve the clinical results they expect. Our digital ecosystem combines the power of technology to create beautiful smiles through the integration of AI and machine learning, digital imaging and visualization, biomechanics and material science to develop the Invisalign system, the most advanced clear aligner system in the world; iTero Intraoral Scanners and OrthoCAD digital services. Did you know? Align is the world’s largest manufacturer of custom 3D-printed materials.
By joining Align, you will be part of a global, fast-growing company in one of the most dynamic industries. Great people, innovative technologies, and meaningful work – these are just some of the things employees say make Align Technology a great place to work.
We respect your privacy. Please review our Applicant Privacy Policies for additional information. Global Diversity Statement: At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we will continue building a workforce of diverse cultural backgrounds and life experiences and fostering a culture of open-mindedness and compassion for all our employees. We live our company values by promoting healthy people and healthy communities. All with the intent of changing millions of lives, one unique smile at a time. Equal Opportunity Statement It is our policy to provide equal employment opportunity in all of our employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for positions with Align must be legally authorized to work in the country which they are applying for and verification of employment eligibility will be required as a condition of hire.